UX Research Tools List For 2022

There is an abundance of UX research tools available in the market, so much so that we spend quite a bit of time figuring out which tools are the right tools.There isn't an ultimate UX research tool, and you may even end up purchasing UX research tools that have overlapping functionality that you're almost paying double for the same thing. To avoid situations like these, we have compiled an exhaustive list for all your UX research needs.Some UX research tools publish their prices while some you must contact them. We try to include those prices of the UX research tool when available (but they can change).

You may navigate to any section easily by clicking the links below:

UX Research Tools for Active Research

Active Research: For when you want to conduct studies for user feedback

Usability Testing

[browser-shot url="http://www.applause.com/" width="320" height="240"]ApplauseOverview:a comprehensive platform that provides functional testing, user experience testing, and usability testingPrice: Contact for pricing[browser-shot url="https://maze.co/" width="320" height="240"]MazeOverview: offers rapid testing from prototypes to copPrice: Free - $25/month[browser-shot url="https://www.trymyui.com/" width="320" height="240"][browser-shot url="https://www.netizentesting.com/" width="320" height="240"]Netizen TestingOverview: specializes in remote usability testing from wireframes, A/B testing, to websites across various platformsPrice: Special Promotion of $24.90/participant for 3 participants or moreTryMyUIOverview: provides remote and mobile user testing, along with wireframe and prototype testingPrice: $99/month - $5,000/month[browser-shot url="https://userbob.com/" width="320" height="240"]UserBobOverview: offers fast and agile usability testing for websites and appsPrice: $20 - $36[browser-shot url="https://userbrain.net/" width="320" height="240"]UserbrainOverview: platform can test live websites, prototypes, or websites that are under development on various devicesPrice: $23/month - $35/user test

Specialized Testing

[browser-shot url="https://wynter.com/" width="320" height="240"]WynterOverview: Conducts customer development surveys, and message testing for website, ad, and email copyPrice: $1/test credit - contact for annual contract[browser-shot url="https://makeitfable.com/" width="320" height="240"]FableOverview: Engage people with disabilities for user research, accessibility testing, and on-demand user testingPrice: Contact for pricing[browser-shot url="https://www.obvi.com/" width="320" height="240"]ObviOverview: A bring-your-own-participant platform that uses text and mms messaging for user research for quick responses to assignmentsPrice: Free - $299/month[browser-shot url="https://www.useberry.com/" width="320" height="240"]UseberryOverview: User testing platform built for designers, product teams, and researchersPrice: Free - $84/month[browser-shot url="https://usabilityhub.com/" width="320" height="240"]UsabilityHubOverview: Remote user research platform that validates with real usersPrice: Free - $199/month

Surveys

[browser-shot url="https://www.typeform.com/" width="320" height="240"]TypeformOverview: People-friendly forms with conditional logic, and built-in photos and video libraries to bring questions to lifePrice: $25/month - $83/month[browser-shot url="https://www.surveylegend.com/" width="320" height="240"]SurveyLegendOverview: Mobile-friendly surveys that provide real-time insightsPrice: Free - S65/month[browser-shot url="https://surveys.google.com/" width="320" height="240"]Google SurveysOverview: Market research tool by Google that gathers data from survey questions from internet usersPrice: $0.10/response - $10/response[browser-shot url="https://www.google.com/forms/about/" width="320" height="240"]Google FormsOverview: Online survey creation tool by Google for personal use and business teamsPrice: Free

Usability Testing + Video Interviews

[browser-shot url="https://www.loop11.com/" width="320" height="240"]Loop11Overview: Usability testing platform for moderated and unmoderated projects that comes with video, audio, and screen recordingsPrice: $63/month - $399/month

Specialized Testing + Surveys

[browser-shot url="https://helio.app/" width="320" height="240"]HelioOverview: Survey platform for design, product, and marketing questions for targeted deliveryPrice: $49/survey - $399/survey

UX Research Tools for Passive Insights

Passive Insights: For when you want to passively gather feedback as users interact with your product

Analytics

[browser-shot url="https://analytics.google.com/analytics/web/" width="320" height="240"]Google AnalyticsOverview: Web analytics platform by Google that connects your insights to resultsPrice: Free - $12,500/month[browser-shot url="https://www.kissmetrics.io/" width="320" height="240"]KissmetricsOverview: Advanced product and marketing analytics platform for Saas and E-commercePrice: $299/month - $499/month[browser-shot url="https://mixpanel.com/" width="320" height="240"]MixpanelOverview: Self serve product analytics with interactive reports and data integrationsPrice: Free - $25/month[browser-shot url="https://heap.io/" width="320" height="240"]HeapOverview: Digital insights platform that shows you everything your users do on your product or sitePrice: Free - Contact for pricing[browser-shot url="https://amplitude.com/" width="320" height="240"]AmplitudeOverview: Digital optimization system that brings together digital product analytics and digital personalizationPrice: Free - Contact for pricing

A/B Testing

[browser-shot url="https://optimize.google.com/optimize/home/#/accounts" width="320" height="240"]Google OptimizeOverview: Website optimization tool for online markets and webmasters to increase visitor conversion ratePrice: Free[browser-shot url="https://apptimize.com/" width="320" height="240"]ApptimizeOverview: Multivariate testing and feature release management solution for mobile apps, websites, and OTTPrice: Free - Contact for pricing[browser-shot url="https://business.adobe.com/sea/products/target/adobe-target.html" width="320" height="240"]Adobe TargetOverview: Optimization engine with AI-powered testing, personalization, and automation at scalePrice: Contact for pricing[browser-shot url="https://www.abtasty.com/" width="320" height="240"]AB TastyOverview: Platform for feature management, experimentation, AI-powered personalization, core capabilities, and dynamic widgetsPrice: Contact for pricing[browser-shot url="https://launchdarkly.com/" width="320" height="240"]Launch DarklyOverview: Feature management platform that dynamically controls the availability of application features to usersPrice: $10/month - $20/month[browser-shot url="https://www.optimizely.com/" width="320" height="240"]OptimizelyOverview: Open and extensible Digital experience platform providing one consistent foundation behind every digital touchpointPrice: Contact for pricing[browser-shot url="https://www.split.io/" width="320" height="240"]SplitOverview: Feature flag platform that manages and measures every featurePrice: Free - Contact for pricing[browser-shot url="https://www.zoho.com/pagesense/" width="320" height="240"]PageSenseOverview: Conversion optimization and personalization platform the measures key website metricsPrice: $16/month - $49/month

Heatmap, Eye Tracking, Session Recording

[browser-shot url="https://w3.crazyegg.com/" width="320" height="240"]Crazy EggOverview: Offers heatmaps, scrollmaps, click reports, A/B testing, as well as website recordingsPrice: $24/month - $249/month[browser-shot url="https://uxcam.com/" width="320" height="240"]UXCamOverview: Mobile app experience analytics platform for mobile product teams with sessions recording, heatmap, and funnel analyticsPrice: Free - Contact for pricing[browser-shot url="https://www.tobii.com/" width="320" height="240"]TobiiOverview: Eye-tracking sensor technology that detects where the user is looking for unique insights into user behaviourPrice: Contact for pricing[browser-shot url="https://www.smartlook.com/" width="320" height="240"]SmartlookOverview: Records users on websites and mobile apps to find out where users are strugglingPrice: Free - $79/month[browser-shot url="https://sessioncam.com/" width="320" height="240"]SessionCamOverview: Uncover insights using session replay, heatmaps, conversion funnel, customer journey mappingPrice: Contact for pricing[browser-shot url="https://www.usehawkeye.com/" width="320" height="240"]HawkeyeOverview: User research platform that uses eye-tracking to provide insights into user behaviourPrice: Free - $200/month[browser-shot url="https://www.fullstory.com/" width="320" height="240"]FullstoryOverview: Digital experience intelligence platform that combines analytics, session detail and collaboration toolsPrice: Free - Contact for pricing[browser-shot url="https://www.eyequant.com/" width="320" height="240"]EyequantOverview: Platform that brings together neuroscientific research, artificial intelligence and neural network modelling to simulate user reactionsPrice: Free - Contact for pricing[browser-shot url="https://contentsquare.com/" width="320" height="240"]ContentsquareOverview: Digital experience analytics platform that analyzes digital behavioursPrice: Contact for pricing

Automated Feedback

[browser-shot url="https://userpilot.com/" width="320" height="240"]UserpilotOverview: Provides growth insights, engagement layer, and user sentiment to help product teams deliver a personalized in-app experiencePrice: $249/month - $749/month[browser-shot url="https://www.apptentive.com/" width="320" height="240"]ApptentiveOverview: Actionable mobile customer feedback that measures shifts in customer emotionPrice: Contact for pricing[browser-shot url="https://www.appcues.com/" width="320" height="240"]AppcuesOverview: Measures product adoption and growth to understand how users engage with your productPrice: $249/month - $879/month[browser-shot url="https://www.gainsight.com/" width="320" height="240"]GainsightOverview: Saas platform that connects and centralize customer data to reflect insightsPrice: Contact for pricing[browser-shot url="https://instabug.com/" width="320" height="240"]InstabugOverview: Platform for bug reporting, crash reporting, app performance monitoringPrice: $149/month - $249/month[browser-shot url="https://www.pendo.io/" width="320" height="240"]PendoOverview: Digital adoption platform software and product analytics software to deliver better digital experiencesPrice: Free - Contact for pricing[browser-shot url="https://www.promoter.io/" width="320" height="240"]PromoterOverview: E-commerce feedback solution that uses Net Promoter System (NPS) to collect and analyze feedbackPrice: Free - $225/month[browser-shot url="https://tribe.so/" width="320" height="240"]TribeOverview: Community platform that takes care of the essential components of the community and extends the capabilityPrice: Free - $199/month[browser-shot url="https://usabilla.com/" width="320" height="240"]UsabillaOverview: Collect real-time feedback across all your digital channels to improve customer experiencePrice: Contact for pricing[browser-shot url="https://userleap.com/" width="600" height="450"]UserLeapOverview: Captures relevant insights by surveying customers within the product experience and uses AI-powered analysisPrice: Free - $79/month[browser-shot url="https://usersnap.com/" width="320" height="240"]UsersnapOverview: Website feedback platform the tracks bug reports, feature requests, customer ratings, and experiencePrice: $19/month - $149/month[browser-shot url="https://www.walkme.com/" width="320" height="240"]WalkMeOverview: Digital adoption platform to measure digital experience analytics (DXA), tracked events and funnels, along with session stream and session playback for better user experiencePrice: Contact for pricing

Heatmap, Eye Tracking, Session Recording + Automated Feedback

[browser-shot url="https://www.hotjar.com/" width="320" height="240"]HotjarOverview: Tracks user behaviour uses heatmaps and recording and automates feedback with a real-time suggestion boxPrice: $99/month - $989/month[browser-shot url="https://www.luckyorange.com/" width="320" height="240"]Lucky OrangeOverview: Conversion optimization suite that provides analysis with historical statistics, as well as recordings of every user that visits your websitePrice: $10/month - $100/month[browser-shot url="https://mouseflow.com/" width="320" height="240"]MouseflowOverview: Allows full replay of the visitor experience to analyze pain points using session replay, as well as heatmaps, tracking funnels and feedbackPrice: Free - $299/month

A/B Testing + Heatmap, Eye Tracking, Session Recording + Automated Feedback

[browser-shot url="https://vwo.com/" width="320" height="240"]VWOOverview: Platform for testing, insights, product and feature experiences, as well as cart abandonment campaigns, and scale growth roadmapPrice: Contact for pricing

UX Research Tools for Insights Management

Insights Management: For when you want to organize and store the collected data

Transcription

[browser-shot url="https://www.descript.com/" width="320" height="240"]DescriptOverview: Transcription software using AI and professional transcriptionists, as well as screen recording and remote recordingPrice: Free - $24/month[browser-shot url="https://fireflies.ai/" width="320" height="240"]FirefliesOverview: AI assistant for meetings that records, transcribe and searches across your voice conversationsPrice: Free - $ 19/month[browser-shot url="https://otter.ai/login" width="320" height="240"]OtterOverview: Generates notes for meetings, interviews, lectures, and other voice conversations using AIPrice: Free - $30/month[browser-shot url="https://reduct.video/" width="320" height="240"]ReductOverview: Transcribes recordings and allows for searching, editing, and video sharingPrice: $30/month - Contact for pricing[browser-shot url="https://www.rev.com/" width="320" height="240"]RevOverview: Transcription service by professional transcriptionists and AI for audio and videoPrice: Contact for pricing[browser-shot url="https://www.temi.com/" width="320" height="240"]TemiOverview: Speech to text transcription using speech recognition software for audio and video filesPrice: Contact for pricing[browser-shot url="https://trint.com/" width="320" height="240"]TrintOverview: Converts audio and video into searchable, editable, and shareable contentPrice: $48/month - $85/month

Research Repositories

[browser-shot url="https://airtable.com/" width="320" height="240"]AirtableOverview: Workspace solution on one platform, with the power of a database and the familiarity of a spreadsheetPrice: Free - $24/month[browser-shot url="https://www.aureliuslab.com/" width="320" height="240"]AureliusOverview: Research and insights platform that helps to handle the end-to-end process of researchPrice: $49/month - $259/month[browser-shot url="https://www.dedoose.com/" width="320" height="240"]DedooseOverview: Cross-platform app for analyzing qualitative and mixed methods researchPrice: $10.95/month - $14.95/month[browser-shot url="https://delvetool.com/" width="320" height="240"]DelveOverview: Online qualitative analysis tool for quick human insights and research reportsPrice: Contact for pricing[browser-shot url="https://sticktailapp.com/" width="320" height="240"]SticktailOverview: Platform that connects and organizes insights from all departmentsPrice: Free - € 299[browser-shot url="https://trello.com/en" width="320" height="240"]TrelloOverview: Project management and collaboration software to support teamwork and productivityPrice: Free - $12.50/month

Note-Taking

[browser-shot url="https://evernote.com/" width="320" height="240"]EvernoteOverview: Note-taking software that captures text, photos, and files with search capability and keyword tagsPrice: Free - RM 43/month

Transcription + Research Repositories

[browser-shot url="https://www.maxqda.com/" width="320" height="240"]MaxQDAOverview: Qualitative and mixed methods data analysis tool with a transcription featurePrice: Contact for pricing[browser-shot url="https://www.qsrinternational.com/nvivo-qualitative-data-analysis-software/home/" width="320" height="240"]NVivoOverview: Automated transcription assistant for audio and video data in qualitative and mixed methods researchPrice: Contact for pricing

Transcription + Note-Taking

[browser-shot url="https://grain.co/" width="320" height="240"]GrainOverview: Record, transcribe, clip, and share video from Zoom in real-timePrice: Free - $36/month

Research Repositories + Note-Taking

[browser-shot url="https://www.atlassian.com/software/confluence" width="320" height="240"]ConfluenceOverview: Remote-friendly team workspace for project collaboration, integrated across the Atlassian suitePrice: Free - $10/month[browser-shot url="https://www.confirmkit.com/" width="320" height="240"]ConfirmKitOverview: User research platform for team collaboration with various forms and guides, and insight aggregationPrice: $29/month - $49/month[browser-shot url="https://www.dropbox.com/paper" width="320" height="240"]Dropbox PaperOverview: Real-time co-editing service by Dropbox for teams to collaborate and assign tasksPrice: Free - $25/month[browser-shot url="https://www.google.com/intl/en_in/drive/" width="320" height="240"]Google DriveOverview: Cloud-native collaboration that integrates with the Google suite, and Google's AI and search technologyPrice: Free - RM 42.99/month[browser-shot url="https://www.notion.so/" width="320" height="240"]NotionOverview: Workspace for notes, tasks, wikis, and databases for writing, planning, and organizingPrice: Free -$8/month[browser-shot url="https://userbitapp.com/" width="320" height="240"]UserBitOverview: Research platform for UX and product teams to manage user interviews, analyze surveys, and create personasPrice: $17/month - $99/month

Transcription + Research Repositories + Note-Taking +

[browser-shot url="https://getenjoyhq.com/" width="320" height="240"]EnjoyHQOverview: User research platform for data centralization, analysis and insight sharingPrice: $25/month - Contact for pricing[browser-shot url="https://dovetailapp.com/" width="320" height="240"]DovetailOverview: User research analysis and repository platform the includes transcription services, insight sharing, and participant managementPrice: $15/month - $600/month

UX Research Tools for Design

Design: For when you want to create visuals or prototypes

Wireframing

[browser-shot url="https://balsamiq.com/" width="320" height="240"]BalsamiqOverview: Rapid low-fidelity UI wireframing tool that reproduces the experience of sketching using a computerPrice: $9/month - $199/month[browser-shot url="https://whimsical.com/" width="320" height="240"]WhimsicalOverview: Collaboration tool for architecture diagrams, user flows, brainstorming, product specifications, and ideationPrice: Free - $20/month

Brainstorming

[browser-shot url="https://www.flowmapp.com/" width="320" height="240"]FlowMappOverview: UX tool for web design for flowchart, sitemap, personas, customer journey map, and user flowPrice: Free - $199/month[browser-shot url="https://www.lucidchart.com/pages/" width="320" height="240"]LucidchartOverview: Diagramming application and visual workspace for diagramming, data visualization, collaboration, and brainstormingPrice: Free - Contact for pricing[browser-shot url="https://miro.com/" width="320" height="240"]MiroOverview: Collaboration whiteboard platform for teams for meetings, workshops, brainstorming, and mind mappingPrice: Free - $16/month[browser-shot url="https://www.mural.co/" width="320" height="240"]MuralOverview: Digital workspace for visual collaboration to support agile teamworkPrice: $12/month - $20/month

Prototyping

[browser-shot url="https://www.axure.com/" width="320" height="240"]AxureOverview: UX tool to build realistic and functional prototypes with even triggers, conditions, and actionsPrice: $25/month - Contact for pricing[browser-shot url="https://www.framer.com/" width="320" height="240"]FramerOverview: Prototyping tool with flexible layouts and building blocks to leverage code to enhance workflowsPrice: Free - Contact for pricing[browser-shot url="https://marvelapp.com/" width="320" height="240"]MarvelOverview: Design platform for wireframing, prototyping, and design generationPrice: Free - $42/month[browser-shot url="https://proto.io/" width="320" height="240"]Proto.ioOverview: Drag and drop prototyping tool with no coding required and micro animationsPrice: $12/month - $80/month[browser-shot url="https://www.protopie.io/" width="320" height="240"]ProtoPieOverview: No coding required prototyping tool, create interactions using your native keyboard, camera, or multi-touchPrice: $11/month - $50/month[browser-shot url="https://www.uxpin.com/" width="320" height="240"]UXPinOverview: Code-based design prototyping tool with synchronization to Git repositoryPrice: $19/month - $83/month

Design + Prototyping

[browser-shot url="https://www.invisionapp.com/" width="320" height="240"]InVisionOverview: Product design platform for ideas to development with real-time team collaborationPrice: Free - $7.95/month[browser-shot url="https://www.adobe.com/sea/creativecloud.html" width="320" height="240"]Adobe Creative CloudOverview: Collection of 20+ desktop and mobile apps and services for design, video, web, UX, and photographyPrice: $19.99/month - $52.99/month[browser-shot url="https://www.figma.com/" width="320" height="240"]FigmaOverview: Collaborative design and prototyping tool with interactions and smart animationsPrice: Free - $45/month[browser-shot url="https://www.sketch.com/" width="320" height="240"]SketchOverview: Vector graphics editor for macOS for user interface and user experience design for website and mobile appsPrice: $9/month - Contact for pricing

UX Research Tools for ResearchOps

ResearchOps: For when you want to build and manage research participants and studies

Scheduling

[browser-shot url="https://calendly.com/" width="320" height="240"]CalendlyOverview: Simplified scheduling tool with smart coordination and automatic remindersPrice: Free - $12/month[browser-shot url="https://doodle.com/en/" width="320" height="240"]DoodleOverview: Smart scheduling tool with basic calendar integration, secure AWS hosting, and Cloudflare securityPrice: $6.95/month - $8.95/month[browser-shot url="https://youcanbook.me/" width="320" height="240"]YouCanBookMeOverview: Online scheduling tool to manage team availability, with customizable notifications, and integrations with Zoom, Zapier, Gmail and StripePrice: $8/month - $10/month

Scheduling + Recruiting & Payment + Research CRM

[browser-shot url="https://ethn.io/" width="320" height="240"]EthnioOverview: Participant management tool for UX research that keeps track of participant activity using CRMPrice: $66/month - $349/month[browser-shot url="https://www.respondent.io/" width="320" height="240"]RespondentOverview: Recruitment and participant management tool that handles payment through the Respondent platformPrice: Contact for pricing[browser-shot url="https://www.userinterviews.com/" width="320" height="240"]User InterviewsOverview: User interview recruitment platform or invite your own and build an ongoing customer research habit with CRM and automationPrice: Free - $250/month

UX Research Tools Across Active Research, Passive Insights, Insights Management, ResearchOps & Design

Specialized Testing + Transcripts

[browser-shot url="https://livinglens.tv/" width="320" height="240"]LivingLensOverview: Provides video insights using content recognition and analytics toolsPrice: Contact for pricing[browser-shot url="https://site.voxpopme.com/" width="320" height="240"]VoxpopmeOverview: Video survey software platform that uncovers human insightsPrice: Contact for pricing

Video Interviews + Transcripts

[browser-shot url="https://zoom.us/" width="320" height="240"]ZoomOverview: Teleconferencing software program with closed captioning and live transcription featuresPrice: Free - $35/month[browser-shot url="https://whereby.com/user" width="320" height="240"]WherebyOverview: Video conferencing platform with screen sharing and recording capabilityPrice: Free - $9.99/month[browser-shot url="https://www.skype.com/en/" width="320" height="240"]SkypeOverview: Communication tool for video and voice calls and chat across various devices including Xbox and smartwatchesPrice: Free - $7.99/month[browser-shot url="https://www.methinks.io/" width="320" height="240"]MethinksOverview: Self-serve qualitative market research tool that usesvideo chat tools to interview target customersPrice: Contact for pricing[browser-shot url="https://www.gotomeeting.com/" width="320" height="240"]GoToConnectOverview: Teleconferencing platform with screen sharing, meeting recording, and transcription featuresPrice: $12/month - $19/month[browser-shot url="https://apps.google.com/meet/" width="320" height="240"]Google MeetOverview: Video and voice meeting platform that can include polls and Q&A, breakout rooms, and dial-in phone numbersPrice: Free - $8/month[browser-shot url="https://www.bluejeans.com/" width="320" height="240"]BlueJeansOverview: Video conferencing tool for meetings, live streaming, digital workplace, and telehealthPrice: $9.99/month - $99/month

Specialized Testing + Video Interviews + Transcripts

[browser-shot url="https://dscout.com/" width="320" height="240"]DscoutOverview: Suite of research tools for recruitment, user interviews, diary studies, and surveysPrice: Contact for pricing

Usability Testing + Video Interviews + Transcription

[browser-shot url="https://lookback.io/" width="320" height="240"]LookbackOverview: Provides real-time, remote moderated test

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