“Good design only comes when it is informed by good research.”
Research is the core of our practice and it plays a crucial role in designing effective web, mobile and even offline experiences. Also, user research can help to identify business & marketing opportunities.
At the early stages of a project, we need to conduct research to understand the problem we are helping to solve, the user pain points, the market that the solution that will be operating in. The following are the methodologies that we use according to needs of the project.
Our UX consultant and researchers speak multi languages such as Mandarin Chinese (China, Taiwan), English, Bahasa (Indonesia, Malaysia), Cantonese (Hong Kong). This allows us to help our clients to understand their target demographic and design the right product. We’ve conducted cross border studies in Thailand, China, Philippines, Indonesia, Singapore and Hong Kong.