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Recent Articles
Customer Journey Map: Telco Service Experience in Malaysia
I bet some of you must be questioning “what is a Customer Journey Map?”, because I asked this question before too. Now, I am going to tell you that a Customer Journey Map (or...
Ecommerce UX: Uniqlo Moving From Offline to Online
Welcome to Uniqlo! In 2009, Japan’s No. 1 clothing retailer, Uniqlo expanded their business into Southeast Asia by launching their first store in Singapore. The following year,...
News Reading Experience on Mobile: Tech In Asia & Yahoo News Digest
Tech in Asia, one of leading online news sites that covers technology and startup news in Asia recently launched their mobile app on iOS platform. As most of our team in Netizen...
Mobile Usability Testing: Do You Have A Racist Travel Site? [Infographic]
Do You Have a Racist Website or Mobile App? Ouch! Is your site or mobile app built to cater users from different countries? In order to provide great and right experience to your...
First Government-led Cybersale in The World: Are We User Friendly Ready?
Malaysia will be the first in the world to have an online sale that is organized by the government. It will be the largest online sale ever in Malaysia starting from...