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Recent Articles
Measuring UX Metrics, KPIs and Performances
KPIs (Key Performance Indicators) is a great starting point in understanding how your business measures success; this could be user numbers, retention, growth, revenue, etc. When...
15 Quick Tips for Good Mobile-First E-Commerce User Experience
Meeting users' expectations is a vital endeavour for every company, this is especially true for e-commerce user experience; to create a seamless mobile shopping experience for...
Digital Banking UX/CX: Top 6 Trends That Will Drive The Success Post-Pandemic
The pandemic has created a monumental emphasis on the significance of digitalization, affecting the banking sector that hasn’t been well-digitized for the most part. Poor...
Getting Started with ResearchOps
Research Operations (ResearchOps) focuses on measures and processes in supporting researchers for various research stages, which includes planning, conducting research and...
How to Keep In-Person UX Research Safe?
The world is slowly (but surely) kicking back into gear again. In recovery from the global pandemic in 2021, we see countries in South East Asia such as Singapore, Malaysia,...