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Creating Effective UX Personas: Best Practises and Strategies

Jul 17, 2023

User personas are one of the most functional UX methods for humanising and understanding target audiences.  They provide UX practitioners with a reference focal point for decision-making throughout the design process, based on the requirements, pain points, and...

What is Empathy Mapping?

Jul 17, 2023

Empathy is the psychological ability to emotionally relate to the feelings, experiences and thoughts of others.  In the world of user experience (UX) design, an empathic understanding of users is paramount when it comes to designing meaningful and influential...

Ecommerce UX Tips + Southeast Asian Case Studies

Jun 20, 2023

Entering 2021, the top e-commerce players in Southeast Asia are now: Shopee, Lazada, Tokopedia and The Gioi Di Dong. Not only do we now get to experience better product offerings and logistics (fast delivery), the user experience of e-commerce has improved...

UX Audit: All You Need To Know

Jun 2, 2023

In today’s dynamic and fast-paced technology landscape, it’s exceedingly challenging to maintain UI/UX design consistency, especially with multiple teams working on the same product. Fortunately, in a manner akin to financial audits, UX audits allow design teams to...

The Role of User Needs Assessment in Creating User-Centred Designs

May 23, 2023

Creating user-centred design is vital in UX/UI development because it ensures that the end product is intuitive, and meets the needs and expectations of the target audience. In practice, a user-centred design approach revolves around iteratively gathering feedback and...