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UX Design Fails You Need to Avoid

The idea of UX design is to make users’ lives easier through the use of exceptional design. This means aspects such as design, functionality, usability all contribute towards the overall website or app. These UX design fails show you that not even some of the best...

How to Create a Seamless Omnichannel User Experience

A seamless omnichannel user experience allows users to conveniently move across channels without losing their progress. Creating a seamless omnichannel user experience is a vital component in nurturing a successful and wholesome omnichannel user experience. The other...

How to Create an Optimized Omnichannel User Experience

Your customers interact with your business through various channels: website, online chat, phone, kiosks, smartphone and tablet apps, social media and by visiting physical locations. Regardless of how they choose to interact with you, your customers expect to have a...

With Contactless Payments on the Rise, there is a Need for Better UX

This article was originally published on Vulcan Post on March 12, 2021 More and more businesses and their services are migrating online during the pandemic for survivability. But with the move likely being a rushed one, UX (user experience) is not on the forefronts of...