User Experience

User Experience (UX) includes the customer’s journey as they interact with a product/website. It includes various touchpoints experienced by the customer from their perspective. 

UX design, encompasses the entire process- from acquiring a product to creating its design, branding, and usability testing before it reaches the customer’s hands. 

UX designers work towards making the customer journey more meaningful and productive. 

Check out our collection of user experience in-depth guides, informational blogs, tips, news and latest updates coming straight from the experts in the industry.

5 Stages of Design Thinking Process You Need to Know

5 Stages of Design Thinking Process You Need to Know

Staying ahead of the curve means continually innovating and adapting. Entrepreneurs and mobile app developers often face the challenge of creating solutions that not only solve real problems— but also deliver exceptional user experiences. This is where design thinking...

What is Empathy Mapping?

What is Empathy Mapping?

Empathy is the psychological ability to emotionally relate to the feelings, experiences and thoughts of others.  In the world of user experience (UX) design, an empathic understanding of users is paramount when it comes to designing meaningful and influential...

What is a UX Case Study? (+5 examples)

What is a UX Case Study? (+5 examples)

UX designers should be able to articulate their ideas in a clear and concise manner. Creating a comprehensive UX case study for a UX design portfolio is one intuitive way to stand out from the crowd. It is straightforward to create one, but there are specific factors...

What is Data Analytics – Explained

What is Data Analytics – Explained

We are in the 21st century, where data analytics is one of the most popular terminologies and is used nonchalantly across industries.  It is because a lot of decision-making has shifted from gut-based and impromptu to data-backed. It not only includes designing but...

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Recent Articles

5 Stages of Design Thinking Process You Need to Know

Staying ahead of the curve means continually innovating and adapting. Entrepreneurs and mobile app developers often face the challenge of creating solutions that not only solve real problems— but also deliver exceptional user experiences. This is where design thinking...

10 Ways Fintechs Use Experience Design to Surpass Banking

Malaysia’s Fintech landscape is booming,  surpassing even the banking sector. Fintech companies place a lot of importance and emphasis on creating the perfect digital experience design ensuring that their customers receive the best user experience (UX) possible. Only...

Quantitative Usability Testing Tips You Should Consider

UI/UX designers aim to not only create visually appealing interfaces but also ensure that users can interact with their designs effortlessly. In this quest, quantitative usability testing is a fundamental tenet. This in-depth guide seeks to delve into the intricacies...

Qualitative Usability Testing Tips

Usability testing is a crucial part of the UX design process that helps businesses understand how users interact with their products and identify areas for improvement. One effective approach to usability testing is qualitative testing, which focuses on gathering...