eCommerce (electronic commerce) is essentially a series of activities that revolve around the buying or selling of products or services over the Internet. It is underpinned by technology-driven activities like electronic funds transfer, data interchange, transactions...
8 UX Design Trends In 2022 to Bring Your Ecommerce Experience to The Next Level
Shifting to an e-commerce platform meant a few things for the consumers: a quicker, easier, and often a more affordable shopping experience. Having a solid UX design becomes critical considering that assistance is not readily available like it is in a physical store....
15 Quick Tips for Good Mobile-First E-Commerce User Experience
Meeting users' expectations is a vital endeavour for every company, this is especially true for e-commerce user experience; to create a seamless mobile shopping experience for users. PWC's 2021 Global Consumer Insights Pulse Survey reports that 'mobile shopping is...
Ecommerce UX Tips + Southeast Asian Case Studies
Entering 2021, the top e-commerce players in Southeast Asia are now: Shopee, Lazada, Tokopedia and The Gioi Di Dong. Not only do we now get to experience better product offerings and logistics (fast delivery), the user experience of e-commerce has improved...
Ecommerce UX: Uniqlo Moving From Offline to Online
Welcome to Uniqlo! In 2009, Japan’s No. 1 clothing retailer, Uniqlo expanded their business into Southeast Asia by launching their first store in Singapore. The following year, they entered Malaysia with the largest store in South East Asia. At present, they have more...
First Government-led Cybersale in The World: Are We User Friendly Ready?
Malaysia will be the first in the world to have an online sale that is organized by the government. It will be the largest online sale ever in Malaysia starting from 29th September to 1st October 2014. As reported from the official site, there are a total of 4,500...
E-commerce UX: Lazada’s Revamped Site Design
This article is one of our series of e-commerce websites that we are user testing and reviewing. Lazada trying to close the gap of online and offline shopping. What’s new and what can we learn from? A few months back, Lazada launched a new site in Singapore along with...
E-commerce UX: Optimizing For Higher Sales Conversion
Handbags, shoes, skirts, dresses and tops; these are just some of the commodities that never seem to stop growing. Shopping malls across the country are teeming with them and they are fueling the growth of the e-commerce scene. For the past few years, online stores...
E-commerce UX: Tesco and Redmart Changing The Groceries Sale Space
Selling perishable items like milk and bread online is not an easy business. Websites like Tesco and Redmart are redefining how groceries can be sold online Selling groceries online is certainly not an easy business to start with and when you have perishable goods...
Ecommerce UX: the Good, the Bad, the Ugly of Rakuten Malaysia
Prominently placed categories and swift checkout processes are strengths for Rakuten Malaysia’s website. What did they get wrong?
Rakuten is an international e-commerce company based in Tokyo, Japan. They have been rapidly expanding into many different Asian countries and recently opened shop in Malaysia in November 2012.