The impressive capabilities of ChatGPT, as detailed in our previous article, does not stop at assisting with UX research. Many UX designers have also begun to make use of ChatGPT in their daily tasks. While some view ChatGPT as a powerful tool that can enhance the...
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The Role of ChatGPT in UX Research and Design: An Assistant, a Threat, or Both? (Part 1)
User experience (UX) research is an essential part of creating products that are intuitive, user-friendly, and meet the needs of target users. To this end, UX researchers strive to understand user behaviors and needs by conducting research through various methods such...
Is Google’s New App Icons Upsetting Users?
Have you seen the new Google icons? What do you think? When Google announced an update back in July...
How New Fintech UX is Challenging Conventional Banks in Money Transfer
More and more startups are disrupting the remittance space and making it so much easier for consumers to make money transfers with full knowledge and transparency of their transactions. Let's take a look at how new fintech UX is challenging the conventional banks in...
Customer Expectation for Digital Travel Insurance User Experience in 2021
Have you ever taken a flight somewhere, landed, just to find out your check-in luggage didn't make it? And all you have to wear for your well-earned getaway are the clothes on your back. Or perhaps your flight home has been delayed and you had to pay for another night...
The New User Experience Standard in Food Delivery Service in South-East Asia
When the worldwide pandemic was announced by WHO, most countries started to close their borders and restrict the movement of their citizens to curb the spread of the virus. Southeast Asian countries such as Singapore, Malaysia, Indonesia, Vietnam, Thailand,...
Is Your Website Losing You Customers? Here Are 5 Reasons Why and 5 Easy Fixes
Your website is the face of your business, the very core of all your online marketing. You have poured out so many resources into leads generation, sales and marketing, customer engagement, all into your website. But somehow, it isn't working. Why isn't it working? Is...
Error Prevention In UX Design: How Gmail, Google Chrome And Facebook Get It Right
In User Experience (UX) design, the smallest details could make the biggest difference. Let’s discuss how you can utilise the principle of error prevention to create a good user experience. Error Prevention in Your UX Design One of the 10 Usability Heuristics proposed...
A UX Study on Jobstreet Employer’s Dashboard User Interface
JobStreet has grown to be one of Asia’s leading online employment platforms, with the vision of connecting businesses with talents throughout Asia. JobStreet is committed to continuously improving the values it provide to jobseekers and employers by constantly...
UX Review: What Makes A Good News App?
People are always obsessed in keeping themselves up to date. This desire contributes to why so many of us are addicted and dependent on social media platforms. Any news or information could be spread almost instantaneously with the power of the internet now using news...